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Platform & Administration

Contacts & Directory

Shared people and company directory used across CRM, Mail, Meetings, Chat, Billing, Support and portals.

Connected by design

Contacts & Directory

Works with shared identity, permissions, records, search, notifications, automation and governed AI.

Identity Shared
Access Scoped
Records Connected
Automation Ready

Business context

Connected

Permissions

Inherited

Workflows

Automatable

AI access

Governed

Product capabilities

Capabilities working together.

Focused product depth without separating the work from the rest of your WRNexus business context.

Product value

What it provides

  • Single contact identity
  • Cross-app reuse
  • Organization directory
  • External contact directory
Included tools

Core capabilities

  • People
  • Companies
  • Contact methods
  • Groups
  • Tags
  • Deduplication
  • Merge
  • Directory search
  • Relationship linking
  • Communication preferences
Everyday experience

Product workspace

  • Contacts
  • Companies
  • Groups
  • Contact Detail
  • Company Detail
  • Import
  • Duplicates
  • Settings

Designed for real work

Where this product fits.

Use it as a focused starting point or as part of a broader connected workflow.

Workflow examples

Common use cases

  • Customer contacts
  • Vendor contacts
  • Employee directory
  • Meeting invitees
  • Mail address book
Designed around

Who it is for

  • All users
  • Sales
  • Support
  • HR
  • Finance
  • Admins

Platform & Administration

See how this product fits your operating model.

Review requirements, connected records, integrations and rollout with the WRNexus team.

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