Terms of service

1. Agreement

By accessing or using WRNexus, you agree to these terms. If you use the services for an organization, you confirm that you have authority to accept these terms for that organization. If you do not agree, do not use the services.

Additional product terms, an order form, data-processing agreement or support schedule may apply. If documents conflict, the signed commercial agreement controls, followed by these terms and then product-specific documentation.

2. Accounts and authority

You must provide accurate account information, keep credentials confidential and promptly report suspected unauthorized access. You are responsible for activity performed through accounts under your control.

Organization administrators control membership, roles, permissions, product access and workspace configuration. Users may access only the organizations, workspaces and resources they are authorized to use.

3. Services and subscriptions

WRNexus grants a limited, non-exclusive, non-transferable right to use purchased or enabled services during the applicable subscription or evaluation period. Product capabilities, usage limits, fees, billing cycles, renewal terms and support commitments are defined by the applicable plan or order.

Preview, beta or evaluation features may change or end at any time and may be provided without the service commitments applicable to generally available products.

4. Customer data and integrations

Customers retain their rights in data submitted to WRNexus. You grant WRNexus the rights necessary to host, process, transmit and display that data solely to provide, secure and support the services.

You are responsible for the lawfulness, accuracy and permissions associated with customer data and for configuring retention and access appropriately. Third-party services and integrations are governed by their own terms, and WRNexus is not responsible for systems it does not control.

5. Acceptable use

You may not use WRNexus to violate law or third-party rights; distribute malicious code; interfere with service integrity; bypass security or usage controls; gain unauthorized access; perform abusive automated requests; or develop a competing service through unauthorized copying or reverse engineering.

You may not submit secrets or regulated information to a feature that is not designed and contracted to process that category of data.

6. Ownership and feedback

WRNexus and its licensors retain all rights in the services, software, documentation, designs and related technology. These terms do not transfer ownership of WRNexus intellectual property or customer data.

If you provide feedback, you permit WRNexus to use it without restriction or obligation, provided we do not identify you publicly without permission.

7. Availability, suspension and termination

We work to keep services reliable and secure but may perform maintenance, change features or address incidents. We may suspend access when reasonably necessary to prevent harm, respond to a security risk, address unlawful use, enforce payment obligations or comply with law.

Either party may terminate as permitted by the applicable plan or agreement. Following termination, access ends and customer data is handled according to the applicable retention commitments. Terms that by nature should survive termination will remain effective.

8. Warranties, disclaimers and liability

Each party represents that it has authority to enter the agreement. Except for express commitments in an applicable commercial agreement, services are provided to the extent permitted by law without implied warranties of merchantability, fitness for a particular purpose or non-infringement.

To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Any aggregate liability cap and exceptions are those stated in the applicable commercial agreement; where none exists, mandatory law governs.

9. General terms

The governing law, dispute process and contracting WRNexus entity are identified in the applicable order or commercial agreement. Neither party may assign the agreement except as permitted there or in connection with a merger, reorganization or sale of substantially all relevant assets.

We may update these terms to reflect service or legal changes. Material changes will be communicated through an appropriate notice. Continued use after an update takes effect constitutes acceptance where permitted by law.

Questions about these terms can be sent to contact@wrnexus.com or through the contact page.