Privacy Policy | WRNexus

1. Introduction

Welcome to WRNexus. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Profile information (company name, phone number)
Payment information (processed securely through our payment providers)
Communication data (messages, support tickets)
Usage data (how you interact with our services)
Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

With your consent or at your direction
With service providers who perform services on our behalf
For legal reasons or to protect rights and safety
In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. You can control cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights (GDPR Compliance)

If you are in the European Economic Area, you have certain rights regarding your personal data:

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to certain processing activities

8. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete your data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@wrnexus.com
Contact Form: wrnexus.com/contact